Workflow Automation for Stone Fabricators

70% of quotes get no follow-up. That's where deals go to die.

You sent the quote. Then the install crew showed up, the granite truck broke down, and three days later you forgot. The client signed with someone else. Sound familiar? Remnant Finder runs the boring sequence — follow-up emails, stage notifications, deadline pings, review requests — so your hands stay free for the actual work.

Automations included out of the box

Auto follow-up emails on quotes that haven't been opened or answered
Kanban stage transitions trigger team notifications, emails or activity creation
Deadline reminders 24h and 4h before measure, fab and install appointments
Auto review requests sent the day after a job is marked complete
Auto-assign jobs to the right installer based on zone or skill
Auto-archive lost / expired quotes so your pipeline stays clean

Triggers, not chaos

Every kanban stage in your pipeline can have its own auto-actions: when a project moves into 'Approved', notify the fab manager and create a 'cut sheet' activity. When it moves into 'Installation', email the client a confirmation with arrival window and crew name. You build the rules once — they run on every job from then on.

Quote follow-up sequences are configurable per company. Default: a friendly nudge after 3 days, a value-add email after 7 days, and a 'still interested?' after 14. Override per quote when needed.

Auto review requests use a smart routing: 4–5 star ratings get nudged toward Google Reviews, 1–3 star ratings stay private and route to you so you can fix the issue before it goes public.

What changes for your shop

What changes when you use it

Quote response rate

Up 2–3x with timed auto-follow-ups

Missed installs

Cut to near zero with 24h + 4h reminders

Google review count

Typically grows 3–5x in the first 90 days

Owner overhead

Saves 5–10 hours/week of manual chasing

Frequently asked questions

Can I customize the email content?

Yes. Every automated email uses templates you can edit — subject, body, signature. Include merge fields like {{client_name}}, {{quote_total}} and {{install_date}}.

Do clients know it's automated?

Only if you want them to. The emails come from your domain (or your team member's address) and read like a person wrote them. Nothing screams 'robot'.

What if I want to pause automation for one job?

Toggle automations off per project, per quote, or globally. Useful for VIP clients you'd rather call personally.

How do auto review requests work?

After you mark a job complete, the system waits the number of hours you configure (default 24), then sends a request. High ratings link to your Google Business Profile; low ratings stay internal so you can intervene.